Copyright and Takedown
How to get content removed from BunnyChat if it infringes your copyright — what a usable notice contains, what happens after it arrives, and how to dispute a removal.
Most messages that arrive at this address are not really copyright matters. Section 1 sorts that out first — sending it down the wrong route is the main reason a complaint sits unresolved.
1. Is this actually a copyright matter?
Copyright covers a work you made or own the rights to — your photo, your video, your recording, your text — being published by someone else without permission. If that is what happened, this page is the right route.
Several things that feel similar are handled somewhere else and faster:
| If the problem is… | Go here instead |
|---|---|
| Someone is pretending to be you | Community Guidelines |
| Your personal information was posted | Community Guidelines |
| You were recorded without agreeing | Community Guidelines |
| Anything involving someone under 18 | Child Safety |
| An account, payment or technical problem | Contact Us |
Calls themselves are not published anywhere. A match is between two people and is not recorded or hosted by us, so there is no copy of a conversation for us to take down. If someone recorded you on their own device and posted it, the copy on this platform (if any) can be reported here — but the recording itself is a community guidelines and, in most places, a legal matter.
2. Who can send a notice
The owner of the right being infringed, or somebody authorised to act for them. If you are acting on someone else's behalf, say whose and in what capacity.
Check first whether the use might already be permitted. Most jurisdictions carve out exceptions — fair use, fair dealing, quotation, criticism, review, parody — and those carve-outs are part of the law rather than gaps in it. Sending a notice against a use that plainly falls inside one is not free: in a number of places a knowing misrepresentation of infringement is itself grounds for a claim against whoever sent it.
3. What a notice has to contain
All six are needed. Leave one out and the notice may not be actionable at all — we then have to write back asking for it, which is far and away the most common reason one of these drags on:
- The copyrighted work you are claiming. Where a single notice covers many works, listing them representatively is acceptable.
- The material to be taken down, described precisely enough that someone else could find it. An exact URL does this better than any description.
- How to reach you — full name, postal address, phone, email.
- Your good-faith statement that neither the rights holder, nor an agent of theirs, nor the law authorised this use.
- Confirmation that what you have written is accurate, together with a statement made under penalty of perjury that you hold the rights or act for whoever does.
- A signature, handwritten or electronic.
Send it to [email protected] with “Copyright” in the subject line.
The single most useful thing you can include is the exact URL. “Somewhere on your site” is not something anyone can act on.
4. What happens after it arrives
A person reads each one. Nothing here is auto-filed or auto-actioned on a keyword match. When the six items are present and nothing about the claim looks plainly wrong on its face, the material comes down or is put out of reach.
Whoever published the material is then notified and given the notice itself. That includes the contact details you put in it — there is no way for them to reply to a claim without knowing who made it. Choose the address you send from with that in mind.
No turnaround time is promised here, because none could be honoured reliably. Repeat infringers lose their accounts. There is no threshold number that triggers that — it turns on what actually happened, and a single deliberate infringement at scale can end an account on its own.
5. Disputing a removal
If something of yours came down and you believe that was wrong, the route back is a counter-notice. It needs:
- Which material was taken down, and the location it occupied before that happened.
- A good-faith statement, made under penalty of perjury, that the removal rested on an error or on the wrong material being identified.
- Your full name, postal address, phone number and email.
- Your consent to the jurisdiction of a court in the place you are located, and your agreement to accept service of process from the party that filed the original notice.
- A signature, handwritten or electronic.
A valid counter-notice goes back to whoever complained in the first place. They then have a window — set by whichever law applies — to tell us they have gone to court over it. If that window closes in silence, the material can go back up.
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